They were quick, got someone here in about an hour. He was able to check warranty for me and luckily I got a warranty trade off, so only had to pay for labor and the new piping they had to do. He was quick, very courteous, seemed very knowledgeable. I will definitely be calling them for my plumbing needs again.
Christy was very professional !!! You need to give her a raise. She’s amazing. Love your company
A year before they fixed my ac on one of the hottest days of 2024. My ac was 20 years old. It failed again this year. Jesse L put a motor in. My unit killed the motor and would keep failing. Jesse tried to fix it. It was not happening. He got me set up with a great unit he did not try and upsell stuff I did not need. The price was great. The money I put into the old unit went to the new. When I was ready to get the new unit elite was there the next morning getting it done. The install team was awesome. Crane operator was on point. Jesse L made it happen. He came out more than once to make sure my family was ok. If you have an ac issue elite is fair and will take care of you.
Elite always does their job thoroughly. Highly recommend them. Very knowledgeable and experienced. No issues at all with them each year.
Elite was amazing! I got home from a trip. Around 7 PM, my house was 92° inside. So I called Elite thinking, they're not going to come out tonight but they did, they were there within the hour. And my unit was fixed!Thank you Elite i'm super impressed with your customer service!
Every season they come out to service our unit. Very quick, effective, and helpful. We appreciate that they take such great care of our expensive home investments.11/26/21Another quick, yet thorough service for our furnace for the coming winter season. Always on-time and reliable!
Appt was within 2 hours, tech Alex was quick and courteous. Thank you Alex for saving our night!
If I could give Elite a 10 out of 10, I would. I called Elite because our upstairs is staying very hot. I set our thermostat at 78° but the upstairs is still showing 84°. We noticed a weird smell the other day that smell like it could be chemicals or coolant. I did let my landlord know, but because she sent somebody out twice already she didn’t want to send them out a third time. I called Elite because I knew something was just not right with the unit and into our surprise there is something wrong. The gentlemen that came were very polite, on time and told us exactly what the issue is. I would highly recommend Elite Heating and cooling services and plumbing services. Thank you so much for coming out and letting us know what the problem is.
Very professional crew. Tony was awesome. He explained the thermostat. Also, I was satisfied the installation happenned the next day.
Have dealt with Elite for years now while living in a rental. Now that I’m a homeowner I called to set up service and will continue to be a satisfied customer!
On time. Good-natured. Reasonably priced for bi-annual air-conditioning/furnace check-ups.
They do very good work. Friendly always on time
Tech came early, showed me failed parts. Replaced them. Changed filters. Extremely polite. Acknowledged my disability and helped when he could. If work is needed in the future, I hope Alan is sent to me again.
Prompt, efficient, knowledgeable, and very professional
Rodrigo came. He is a complete gentleman and knowledgeable. Very neat and closes the door when necessary. I will definitely call Elite for future services.
The tech went above and beyond solving my problem. She worked outside in temps of 200 degrees on a Sunday and won’t quit. Trchs lijr Christy are the reason I call Elite.
Emergency response next morning on a weehend for an AC capacitor. Arrived on time and done in 30 min.Good Job!
Excellent service as always. Very helpful and knowledgeable serviceman.
Friday at 3:45 I realize the air-conditioning isn't working and we are in the 100's.I called the office and it was a busy day and the timing didn't work, I was leaving town in the morning. We scheduled for this morning. Tuesday and it's back up and cool in the house.I have had great experience with Elite . Would highly recommend them.
Professional and friendly Nathan was efficient and answered my questions. Nice guy too
Elite provides timely as well as excellent service. Christy was out here this morning. Everything went well. Very satisfied.
Elite did a great job fixing my AC. Would definately use them again.
Addendum: Elite came today to do routine maintenance on my A/C unit. The tech, Richard M, arrived on time, and performed a comprehensive system check and cleaned the condenser. He recommended I get a mesh cover to prevent pine needles and leaves from entering the A/C unit. I was pleased with the service, and decided to join Elite’s yearly maintenance program, which includes an A/C and heating inspection and plumbing/hot water heater flush.Earlier post from Feb 2025: This is my first experience with Elite. I decided to have them inspect my furnace after hearing positive things about their company from friends and neighbors. My tech Cristi arrived on time and did a thorough inspection of my unit. I was impressed with her knowledge and professionalism. It was an overall good experience. I was told I have no current issues with my furnace. I will use Elite again in the spring to check my AC unit.
Great work and fast and efficient.3 men were absolutely astonishing. They new their job. I would recommend them highly 👌
Elite always shows up on time and often early! They do excellent work and have excellent customer service skills, often a rare quality in today’s world. Thanks Elite!
Elite plumbing heating and air came out quickly and got our ac working!
Company is awesome! Alan came on Thursday (two other companies for quotes), he explained cost, benefits and procedures in a polite and professional manner. On Saturday they came to do the install, they showed up on time, very polite and personable, got everything done in about 3 hours then showed me how everything worked. I will recommend Elite to anyone I hear needs new or repaired units!
Very good service 👏The technician that came out to service my a/c unit . On the roof of my house was very good 👍THANK YOU .ALEX LOPEZ
Prompt, respectful, and efficient.I was amazed how effortlessly the job was done.Quick and courteous. Overjoyed with my appointment.
Technician and installers very professional, courteous and knowledgeable. I had same day installation. My property was respected and left clean.
They actually arrived a little earlier than we expected them, ready and equipped to replace our broken water heater and to do routine maintenance on our heating/air conditioning systen (which was very old equipment. When they found serious problems developing with the a/c system (which didn't surprise us), they offered new , more efficient equipment at very reasonable prices. The tear-out & installation were done quickly & professionally because they were well staffed and well-equipped. And they left everythin clean! No trash left behind. I highly recommend Elite Air Conditioning and Plumbing.
Brad showed up right on time. Very helpful understanding how to operate our new thermostat, which I had issues with getting it to operate on cool. Gave me some good advice how to keep our A/C unit clean and operating efficiently. Also, very clear explanation of what he was doing and what all the readings on his instrument he was using to check our A/C unit meant. Glad to have a good report. 👍
New unit and normal 6 month maintenance…..no charge….replaced a part under warranty….arrived on time and worked quickly. Friendly staff
Elite Plumbing Heating and Air Conditioning replaced my water heater. The technician Joe Fazio was thorough as well as knowledgeable. He explained the conditions of my old water heater as well as gave an estimate along with options for a new one. Highly recommend this company to anyone that need their services.
They come right out and take care of the problem with great customer service.
Did a good job, but show up at times outside times originally scheduled