On time, straight forward, easy to talk with and professional. Nice guy!
Service was great, fixed leaking plumbing and repaired broken faucet. Job done quickly and efficiently! Cory was pleasant and professional, thank you!
Very quick response and visit
Alexis a true professional. He explained everything that he checked and tested.
Annual Furnace check. Air vent was not sticking up well and technician work diligently to keep up. Excellent job!
Prompt, good price. Everything seems fine now. No games
Very informative and used terms I could understand.
We have been depending on Elite services for over 10 yrs . They have replaced a ac / heat unit at a prior home and we continued to rely on them when we moved for all our ac/ heat needs. They are always honest & respond fast when we have had A/c go out mid July. Each tech has been amazing & we refer all our friends/ family because of their honesty. Having a company that is genuine is a blessing . Thank you Elite Team !!
Installed hvac a year or two ago and provided followup preventative services since. Installation was painless and priced right.
Great service. Very fair pricing. Professional. Will use again.
Nathan did a great job. If you need someone elite is the number to call
Our new furnace wouldn’t heat so I called them he was able to come out that afternoon and fix the problem quickly.
Everything good so far. Water heater replacement happens tomorrow.
Elite is wonderful. Professional and very nice. I am warm in the winter and cool in he summer.
Excellent service. Heat system check-up
Elite Heating and Cooling is "my go to" company for the last 4 years. Excellent work and unusually FAIR pricing. Alan was great today with my AC check up prior to the summer season. I HIGHLY RECOMMEND THIS COMPANY!!
Alex was on time , pleasant and professional, thank you.
Excellent service Alan explained everything
We really Richard and is an all around excellent technician.
Arrived on time and performed service in a timely manner.
LOVE this company they are very informative about all of their procedures and inspections
Very professional and courteous. answered all my questions.
Excellent professional customer service. I highly recommend Alex!Thanks!
Vince was very informative to our needs
Great Contractor. All work was done in a timely and professional manner.I would highly recommend this contractor to anyone with AC or heating needs.
Elite is by far the best Plumbing/AC company in town. Over 20 years in the same residence with lots of companies but none can match Elite for service, products and professionalism.
A/C technician, Jesse, was early for the appointment and explained everything so that I could understand what he was doing. Very professional. Highly recommend. Scheduled additional work because I believe they will continue to provide outstanding service.Update Jan 2020: Had one of my Free service calls preformed by Vince today. Very professional...told me what, how and why he was doing the service . Answered the couple of questions I had with no hesitation. Very happy with this company!!!Update October 2022: Had Christy come out to do my fall service and she was terrific. Very pleasant and through her her PM for winter service. Very pleased with this Company.
It's nice to have a lady service person she's very knowledgeable and nice
Everything was done professionally and to our satisfaction
Outstanding service, the tech was professional and knowledgeable. Extremely impressed with the service and the quick response. Will definitely use them again for any cleaning or issues in the future.
Very professional and he did a great job.
On 8/2/21, we had our HVAC system serviced by Elite...once again, I was impressed with the tech (Nick) they sent...He was polite, efficient, worked quickly, carefully, & very cleanly,; he took the time to explain what he did & clearly answered my questions...Elite & their people are excellent...I highly recommend them for quality workmanship...Thank You Elite & Nick!
Kristy the tech who performed our maintenance was very professional and knowledgeable. She went above and beyond by helping me set up my Google Neat thermostats! Thank you Kristy and thank you Elite!
They are prompt with service. Their staffis friendly & helpful with your problem.
I received a call that their technician was in my area and could arrive sooner than scheduled and I said that would be no problem. Within 10 minutes of the call Alan arrived and went about the work without delay. He was very professional and ensured to clean up after he had finished. I am very happy with the HVAC systems that were installed and look forward to many years of great service.
Excellent service. Been with them for years
HVAC maintenance ...absolutely professional and easy!Jairo was very professional.. very good and thorough explanation…thank you for sending him out.
Today, the service representative arrived early and checked the out our HVAC unit. He gave us our options for future maintenance. The process took just 10-15 minutes. I could not have ask for better. Thanks Elite!
Great job. Technician polite. Answered my questions
Elite installed new air for us a couple of years ago and we were very impressed at that time. At the one year anniversary, Alan came and did the complementary summer check up. All is well. I told him this unit actually makes the farthest room cool which the old unit never had. Alan was very friendly, polite, and fast. We look forward to seeing him again in the late fall!10/14/22 We love that Elite calls to set up routine checks twice a year. It’s so nice to not have to rely on our own memories! We pay for 2 visits at a time - spring and fall - so this one was already covered. Nathan was wonderful!
Alex was great...on time and very courteous.....great employeedon't lose him....
.Christy did the furnace inspection. She was 3 1 k, personable, and efficient. All good.Ttt
Always helpful, clean and on top jobThey know what's going on with our a/c and heater units
Routine winter maintenance done and replacement of thermostat. Cristy was timely, professional, succinct explanation of the new thermostat features and very thorough with the maintenance. Elite always has good service personnel.Also the office staff is courteous and prompt/
Christy. Just completed my wintertime service on my Heater she did a great job. She isvery friendly and knew herbusiness. Elite has been taking care of our house for the last 3 year's. Before he left I signed up for next year's service on heating and air conditioning.
I’ve been a customer for over 10 years. I called for service on two air ducts that are not providing air. One in my kitchen one in my upstairs guest room. I also wanted a price on moving the register where the air filter goes. When the service person Kurt arrived he had no ladder to get into my attic to look at the ducts and he knew nothing about the register. And didn’t seem to know anything about the ducts. I had to provide the ladder. I had taken majority of my clothes out of the closet and covered the rest in preparation of Kurt going into my attic. He seemed bewildered when I told him why he was here. I asked him straight out do you even know why you’re here? He never really answered. So he climbed the ladder, stood on the 3rd rung, never went into the attic. Looked around came down. Never went to where the air ducts were (which could possibly just have shifted). Told me to move the register would be about $1300 to $ 1400. I said which is it? He then went outside and checked my unit to make sure it was winterized. I have called at least 5 times in the last two weeks asking to speak to Nick the Manager. I spoke with Shannon, Sharon, Kendal, and James and I’ve left messages. I was told each time Nick would get back to. Every time I call he’s not available or out of town. Today I said he’s always out of town. I was told; “yes it’s our slow season”. Kurt advised me that I would need to installed equipment to rezone my air conditioner. And, it would cost me $2400 to $2500 Really?? All this without even going into my attic where the air conditioner and air ducts are located. I’m so frustrated.
I was expecting to get my air conditioner clean inspected and my heater clean inspected the gentleman that came said that I had to do it in the winter and it’s gonna cost me $180 to get my coils cleaned I don’t know why I just paid $50 for him to be here for 10 minutes and clean my heater or whatever he did. Personally I think it’s a giant rip off