Have dealt with this company for many years. Most recent was replacing the the water pressure regulator, the piece that wines, groans and whistles when it’s broke. They came that same day since I called early morning. The plumber was professional, thorough and friendly. Very reasonable prices. Previous Service was repair of water heater, fixed without replacing and no upsells, gave helpful advice, also they do seasonal checks on the air/heating system. Excellent Service, very informative, checked all filters, thermostat, thermal and air conditioner units and fuse. Office personnel are pleasant and efficient over the phone. Previously installed new HVAC system.
Had a water leak in the house. Could not find the cause. Called Elite and they were here in 45 minutes. Nathan located found the condensation line to the AC system was blocked. Cleaned the line. Very good at explaining the problem. Very Professional. I would highly recommend this company.
Nathan was great, knowledgeable and professional. Will call them again when service is needed...Great Service
Great service. Showed up early and performed a maintenance check on the A/C, which gives us peace of mind during this heat wave. This company has always been the best.
I had a problem with my air conditioner tripping the breakers which actually ended up being my breakers and not my air conditioner. Alan was my service technician. He was so kind and knowledgeable and once he figured out the problem was electrical, he referred me to an electrician. He really went above and beyond for me. I will refer and use them from here on. Haven't had customer service treatment like this in a long time....if you get Alan assigned to you you will not have to worry if things are done right...complete trust.Today I had to use Elite fir a plumbing issue. Great response time, diagnosed and fixed my oroblem immediately Shann was very good and knowledgeable. Good company!! Would highly recommend.
Air conditioner was out, tried using home warranty and of course they sent two companies one didn’t show ( first day at 106 degrees) second company totally incompetent!! Just didn’t want to replace our 28 yr old air conditioner!!Armando at Elite heating and cooling came in one day replaced our air conditioner unit at a very reasonable price!! Actually saved us a thousand bucks maybe more! On time ( when it was 100 plus degrees) professional all the way around , quality ( nothing runs like a Trane)!!! Thanks Elite !!
Recommended by a friend Alan came out very professional will use service again
Excellent Service as usual 👏
Great service . Tech was on time and knowledgeable about our AC system.
Every single time I call Elite I am more and more impressed. The office staff and the technicians are excellent. We have replaced multiple hvac systems and have had various repairs made on our properties and they have always done a great job. We are so grateful to Elite for their responsiveness.
My daughter was referred to this company when she needed a new AC system. I recently moved in with her and we moved to a different house which needed AC maintenance/servicing. Since she had experience with Elite, we called them again. They came on a Sunday, checked out our AC unit and suggested a part be replaced, then came back within a few days to install the part.Our technician was Alex. I was totally impressed by his professionalism and his knowledge even though he is pretty young!! I also LOVE that this company is a family business and local to this area!!! I highly recommend them and would not hesitate to use them again!!
Jesse is very knowledgeable and direct. Tells you what the problem is and gives you options to chose from for your repairs or replacement. I would definitely recommend him for your required services. Elite is a very reliable company that can be trusted. Have been using their services since coming to the valley in 2009.l would like to add that tech Nicolas was very professional and qualified. Elite has very good technicians and would hire them again. Thank You.
AC Condenser was frozen, Schrader Valve Replaced, FAU Core Maintenanced.
Unlike other company reps Jay actually got on my roof with a measuring tape and clip board to pull measurements and take notes. He then walked the interior of my home explaining how everything would fall into place and function. I had three estimates and Elite was the least expensive with the lowest interest payment. I highly recommend Elite.
They were on time and were able to replace the entire system in one day. Thank you !!
Thank you to Alma and tech Alex both are awesome people Alex showed up on time serviced my AC Im happy with service provided
Great service and good follow up.
Everything good so far. Water heater replacement happens tomorrow.
Anthony came and checked my AC system and assured me that everything was good to go and also taught me how to change the filter and how often. Thank a bunch ***** 5 starts for y’all!
Were actually a few minutes early. Tech immediately knew what the problem was. Has it fix and back cooling in 15 minute. Courteous, professional and knowledgeable. Don't normally make recommendations, but I highly recommend them got all HVAC needs! Thank you!😁
Alan was awesome. He came in inspected our HVAC systems found that one of our 23 year old units finally surpassed its time of value. He explained everything gave us great value for the money we are spending. Most of all he was honest and a no nonsense man. That’s why we always Elite. Thanks
The most wonderful amazing AC company ever . They work fast so get someone 26-year are the first day you call their honest reliable and great customer service , they make everything great easy fast and perfect ! great with their customers and affordable. They definitely went above and beyond and did the extra little things I needed as well :-) the best AC company I have ever worked with so helpful so wonderful :-) I will never use another company. They are number one for sure!
When our A/C went out last week, we had another company come out before Elite who diagnosed the problem, but couldn’t fix it for 3 days. Knowing we couldn’t wait that long I called SO many companies who either couldn’t come out the same day or wouldn’t check to see if they carried the part we already knew we needed to fix the problem before coming out and charging me a diagnostic fee. Not only did Elite agree to check for the part before coming out and charging me, they fixed it within hours. They were professional, informative, and efficient. I would recommend them to anyone, and we will definitely use them again in the future.
They came out quickly and repaired the A/C. Friendly and informative.
Joey was great. He was on time and immediately knew what the issue was just by the sound of the unit. He took the time to explain the issue to me and answered all my questions. He had my unit up and running in 15 minutes.
Actually got to my home earlier than the time range that I was quoted. Informative, polite, friendly and efficient. Definitely recommend Elite
We have Elite do several different services and every time they have treated us well.
Jesus diagnosed my problem and suggested what needed to be done to fix it. He left an estimate for the repair. Was very willing to explain everything to me so I could make a decision.
Excellent Technician..will recommend
My Ac was down over the weekend. Call them this morning and the issue was corrected the same day. I am so grateful during this hot season!!! Would highly recommend them. Great people and service!!!!
I have always used Elite and will always use Elite, these guys are the best in the business, you're crazy if you pick anyone else to work on your HVAC system or plumbing.
Excellent service, great prices.
Always professional and fair. Our go-to for HVAC and Plumbing.
Our blower motor was going out. A new one was ordered warranty work, but before it came in our blower motor quit working. I talked to the owner and he said it would be a week before the part would be in, But he would take one out of a new one in the warehouse and asked if 1 to 3 pm would work that day. I said definately, this was at 930 am. By 1130am they were at the house across town from their office and had it working. I can't say a big enough thank you.
Replace coil and condenser
We had Joey come out from Elite to troubleshoot an air conditioning issue we were having. He was absolutely amazing. Showed up early, took his time to explain everything to us, never rushed us, and most importantly was honest. He also took pride in the company he works for. I cannot recommend this company and Joey enough.
I called Lee to make an appointment to have my air conditioner serviced. They were very helpful and explaining my options for service. The service technician that came out was very knowledgeable helpful and professional. Very happy with the service I received
Staff is always polite, timely, and efficient
Anthony, Very professional and courteous and kudos to Elite for their quick response. I would recommend Elite anytime. Thanks!
My A/C unit had stopped working and they were very understanding and fast to fix the problem and provide a new unit. They were even HOURS early on installing the unit and getting cold air in my house, which had been getting extremely hot fast. I am very grateful! I've ONLY used Elite for all of our HVAC issues for almost 6 years.
Anthony is a great representative for the company. He has been here twice and really does a great job. He goes out of his way to be helpful and make customer happy. Need more like him in Las Vegas!!!
My Landlord uses Elite, Always Professional, Friendly & Curtious !!!!
Joey was nice and very knowledgeable ,and on time!
Everything about these guys was extremely professional, timely, and most importantly did phenomenal work. Will use them again for any work I may need in future, you should too!
Joey was very nice and fixed our probably quickly!
Great service to the point and fast!
Vince Dinzo was great would highly recommend to everyone
Very nice and professional
Thanks to the company that broke my system, I went 5 days/4 nights during the most recent "excessive heat warning" (June 8th, 2022). Temps in my home were up to 100 degrees. All Ineeded was some refrigerant added to my old system. The company I called originally broke the Schrader valve (King Valve), then refused to repair/replace it because the system is old, claiming it would be to costly, but they did give me estimates to buy a new system for 10k...shady to say the least.After deciding to replace the system, and calling a few other places for a pricing, I went with Elite. I'm glad I did. Jay was friendly and down to earth about this expense I was about to take on.Elite showed up that Monday and within 3 hours had the old system out and the new Trane system installed and running. It's quiet, smooth, and works great. Tony and his crew were awesome and Jay stopped by to check on the progress. I would definitely recommend Elite. Thanks Guys!!
The tech Cristy was very good - professional, knowledgeable, pleasant and friendly!! She did a very good tune-up work and noted some problems which could cause more problems later if not fixed in time.
Very good service. Finished really quick
Vince and all the people at Elite Heating and cooling always do a fantastic job. They are very knowledgeable, professional, and just all around nice people. The type of company I enjoy doing business with.
Anthony was very professional. Would definitely use again.
Great service and would love for them to come back again for sevice.
Was here within an hour and had it up and running in like 20 min. Amazing!!!
Service person was polite, personable and explained clearly what may be an a future issue
Wonderful response time. Friendly and professional. Explained all options. Very happy with the company
Promotional free maintenance that I received for attending a home show. The technician was on time and professional. Fortunately, everything was in working condition. Will reach out to them again next year
Very professional,no wasted expense, always friendly and easy to deal with. Uses quality equipment, more thenhappy and satisfied.
Heads and shoulders above the competition. No secrets. No gimmicks. High quality of customer service, which is a rarity these days.
Nick is a true professional. He explained everything that he checked and tested.
This is my one year annual inspection. Technician arrived on time. Asked many questions regarding the performance of the system if there were any issues. They checked all the specs on the condenser outside looked to see if there were any Freon leaks and how the system was running outside. System is running very well after one year change the filters inside and evaluate it the inside components and said all looks great. Very happy with them to evaluate prior to there being a problem included in the maintenance agreement.
Today, Anthony arrived early and checked the outside unit before entering our condo. He gave us our options for future maintenance. The process took just 10-15 minutes. I could not have ask for better. Thanks Elite!
I have used Elite for years now and am extremely pleased with their work and their employees. They promptly respond to requests for service and are very competent in the work they perform. They replaced my water heater as well as the soft water system for which I am no longer required to add expensive and heavy bags of salt. When it came time to replace the softener cartridge they came right out and finished in minutes. I am very satisfied with Elite and highly recommend them to others.
The technician was more professional and friendly.
Joey was just awesome to deal with.Thank you, Joey.
Removed and replaced my water softener. Took no time at all to do. Reasonable price.
This was my first experience with Elite. I got home at 8pm and noticed my AC wasn’t turning on. Elite answered my call and said a tech would be out in 90 minutes. The tech, Nick, arrived in only 20 minutes. We had AC again by the time we went to bed. Elite will be my first call from now on. Thank you Nick.
We had technician here to give us a proposal (Anthony M.). He was very knowledgeable about the Trane A/C/Furnace installation with all the specifics.
Anthony was great! He was very knowledgeable, and fixed the problem quickly. I would highly recommend him any day!
Called another company because the unit the yes guys put in 9 years ago failed. The fetch a tech guy was no tech! He's a salesman, that's all. Got a quote for $40,000 by the time it's paid off! Almost panicked and did it until two minutes of thinking. $40,000! Thieves.Got a fast response from Elite, Vince gave me several options and explained the ins and outs of every option.I can't recommend these guys high enough! Stay away from any company that can run radio every five minutes. The bigger they are the worse they are.Go Elite! It's worth it!
I run a large multi family apartment complex as well as a commercial office complex and Elite has been nothing short of professional, budget conscious and experts in their field. I rely on the knowledgeable input not only to keep my Tenants comfortable but also to stay within budgeting.
Personable informative, explained every step!
Elite Plumbing is on point. I received a promotional visit to service my A/C at no cost (for the 1st visit). No gimmicks, no up sell. The rep gave me a call the day before to confirm. The service tech (Alan…I believe) was on time and very informative on the do’s and don’ts of maintaining a healthy HVAC system. From start to finish, the process with this company was smooth. However, Alan definitely sealed the deal with his respect (He covered his shoes before entering my home without me asking), professionalism, and free knowledge. I trust Elite Plumbing to be my go to company when it comes to my HVAC system. I’ll be using Elite Plumbing in the future and letting friends and neighbors know about a quality company to use in their future! Thanks.
On time, straight to work and no nonsense! What more could you ask for?
Expensive r-410a. $140 a pound .
Got a call asking if we wanted an a/c tune up. Tech came out and said we needed coolant at a very high cost. When we said we would wait a few weeks as working ok. he said he needed to one last thing outside. Now it’s working much worse from the moment he left.
Website says 24 hours a day 7 days a week. No one answered the phone, it kept going straight to voicemail. What a garbage company.
They responded quickly to a bit of an emergency of no hot water, showing up promptly as agreed. Plumber checked a couple of things, but said he didn't know why it wasn't working and someone would get back to me shortly.About an hour later, I received a call letting me know I probably needed to replace my 3-4 year old water heater and it would cost about $2,200. Since the previous one ran about $900, that seemed to be far over the top as to the price so I suggested he sharpen that pencil and give a call back. $2,200 was far more that I was willing to pay No return call.Later in the evening, I ran into two handymen that are friends of mine at a meeting. Both said it was probably a temperature gauge issue. Later that evening, they both came by, shut off the gas, blew out the line, restarted the pilot light and suddenly everything was working just fine. Cost? A rather fancy tip for each of them.The handymen were clearly on the ball. I'm not a plumber, nor do I play one on T V, but it would seem to me, based on my conversations, that the plumber should have definitely at least done what they did. It was quick and simple. And it worked.I will probably not be calling this firm in the future.
Worst contractor I ever hired!! First they chipped my patio by not tying off a Stella bracket they manufactured to avoid having to replace the duct work that the AC was set on when it was installed in 1992. It looks terrible!! They never even checked my duct work original to the house to make sure it was efficient for the new system, which it was not. They didn’t seal it properly & it leaked & Now I have a water stain on my ceiling of my bedroom. They refuse to pay for the damage that was caused by their lack of quality installation & trying to retro fit the new unit to the old stand. The service manager was not only a lair but very disrespectful blaming me for their lack of a quality install. BEWARE of this company they like to take short cuts instead of just doing the job correctly
From 5 stars right down to 1 star. They scheduled a service call a week out. When the tech came after a week without ac, he didn't fix the problem and just tried to sell me a new system.This new ac system thing is a complete scam. Great way to ruin your reputation. Are there any competent honest ac companies out there?