Another great service experience from Vince in our AC repair. Thanks
Excellent service friendly andAlways on time
Emergency repair in the dead heat of summer and they came out immediately. Great company!
Elite came within 2-3 hours of calling. And within the next 17 hoirs, we had a new HVAC unit installed. Elite was very fast and reasonable. Jay was amazing and ver personable. Thank you, Elite! We’re cool now!
Richard was amazing. He didn’t clown around and had it fixed it not but 30 minutes.
Great service from beginning to end. Alan was fantastic. I would recommend Elite Air to my friends.
Elite has done a lot of work for me. They always do a great job and take the time to educate about my equipment.
Elite was very prompt in responding, answered my questions and they were able to fix our air conditioning in a quick and professional manner.
Elite has been my heating and cooling company for 11 years. They are professional, helpful, and price competitive. Every serviceman that has serviced my units has been courteous and knowledgable. Whenever you have a concern or problem, there is a PERSON that answers the phone and they schedule you at your convenience. I am grateful that I found Elite and highly recommend them.
Vince was very informative to our needs
Caring, competent, and efficient!!!They know what to do...
Good knowledgeable technician who gave proper feedback and advice.
Friendly, hard working and competitive prices. Service was timely and as promised.
The service team arrived on time and was very professional. They diagnosed the problem and resolved my issue. They kept me informed throughout the the call.
Nathan was great!! Showed up after hours - very quickly 1 ! I was able to get my appointment right away - very professional - and always honest! Ac was fixed and up and running smoothly! Elite and their employees always exceed expectations- for my self as well as my Clients! Thank you elite as always!! We appreciate you!!
Elite installed a new HVAC system 3 years ago. They have been professional and responsive.
On time, polite and respectful service.Good pricing.
They are prompt with service. Their staffis friendly & helpful with your problem.
Christy. Just completed a system check on my air conditioner. I called them and they were there within 2 hours. She did a great job. I highly recommend elite air.
Elite worked us into their Saturday schedule with our water heater replacement! Their technician Jesus was professional, and polite! He worked fast and double checked his work as he progressed. The entire installation only took about 60 minutes and I would highly recommend Elite for any such work!!
I am in the middle of having a new air conditioner put into my house. This company has been amazing with their quick service, kindness and efficiency. I would recommend them. Thank you for all you have done
Christian Morales-Reyes with Elite Heating Cooling and Plumbing, is the best.It was a hot summer day in Las Vegas on Saturday, and my AC stopped working in the afternoon. She came in to my house working tirelessly for several hours until the problem resolved around 9pm.She is a very knowledgeable and skilled technician who I can trust. Highly recommended.
Armando was very thorough and very professional and fixed my problem quickly. Highly recommend .
Excellent service and fast response.
We had emergeny with 118 degree weather our old AC system died. Richard and David came right out and installed new system. Very professional
With this nevada heat getting crazy, my ac went down. I called elite and they fixed it the same day. Wonderful company.
Great Service. Technician Nathan Mollinedo was very professional and nice to deal with
technician was prompt and quickly identified the problem.
Excellent service. Technician was amazing Resolved our issue. Will use your service again
Service was great! our technician Ritchie explained everything in detail and they provide speedy and professional service. I would definitely recommend them. They are very hard working people who go above and beyond to provide great service. We are also very pleased with our new A/C unit 10/10.
They showed up quickly. The technician (Vince) was very polite and thoroughly explained everything to us. Thought the price was a few hundred dollars high but.. it was 115 degrees out so didn't argue.
Have used Elite for a number of years. Completely satisfied. Recommend them highly.
Elite came out the same day I requested service. They gave me all the options and fair pricing (half the price of other companies). They installed the new unit on the same day. Excellent customer service and great pricing. This is my second time using them and I will continue to use this company.
Alan came out same day for an estimate. He was thorough on what would be replaced if we replaced our AC. He took the time to answer all my questions. After a few estimates from other companies we know we would choose them when it comes time to replace.
Installers worked very hard to complete the project in a short period time. They cleaned the work areas before they left, everything is working well.
Nathan, the representative from Elite was very polite. He answered all questions asked. Thank you.
Good details on what need to done for replacement of a Water HeaterThanks
We had scheduling issues with the office. We initially scheduled online but were not given a specific time. When I called to check on scheduling, I was told a tech would be here between 12 and 2. I informed them that I would not be home and it was rescheduled for 2-4. I received an email at 9:35 stating a tech was on the way, however did not see the message until after 2pm, while I was waiting for my scheduled appointment. I again called the office and was told they had been trying to call all morning using an old phone number. I informed them that I had rescheduled earlier in the day, and was told they could still accommodate the later appointment. When the tech arrived, I informed him of the issue and that it seemed to be intermittent. He did nothing more than check the pressures, stated they were good, told me to clean the coils with a hose, collected my payment and left. I do not feel the problem has been resolved, but I guess time will tell. In the past we have always received great service from Elite. However, today that was not the case.
So far they are an hour and ten minutes LATEThen the powers that be had an office person call to say “they will be there at blah blah blah, okay?” NO, NOT okay, especially when they are LATE to begin with. So, NOT a sterling start to our SCHEDULED APPOINTMENT for installation on an $8,000+ “PIECE” of our AC equipment. And, as of now it is 89° INSIDE our home. NOT a smiling, happy “customer” AT ALL.🤬🥵🤬