Very professional and friendly they quickly addressed my issue and made sure they took care of my problems and concerns.
Excellent service and very friendly technician!
They are prompt with service. Their staffis friendly & helpful with your problem.
We booked Elite to come out and inspect our HVAC units prior to the summer heat. Jairo arrived on time, was very knowledgeable, courteous and patient while explaining HVAC processes that we otherwise wouldn’t have known about. We look forward to continuing to use Elite for regular HVAC cleanings and maintenance.
Service was great very professional
Very satisfied with Elite. The installation of my unit went smoothly almost 2 years ago, and today's routine maintenance appoint was on time and efficiently handled.
Technician are knowledgeable. Customer Service is excellent and prices are very good.
Had water heater flushed and anode changed. Technicians were responsive after work was scheduled incorrectly, they coordinated with other techs in the field and got the job done. Richard and Jesus did an excellent job.
Super nice guy very knowledgeable 😊.
Awesome service and so so helpful. Christy was the best. We are new to the desert and figuring out how to keep this very important piece of machinery working tip top! Thank you so much. Can't say enough good.
Good customer service! My technician Alex was great!
Very professional as usual, finished in a timely manner. Would recommend elite to all my friends. Thank you so much for your continued service.
The service team arrived on time and was very professional. They diagnosed the problem and resolved my issue. They kept me informed throughout the the call.
A very polite young man named Joey changed the air filters inside after checking the units outside.
Great service as usual, early in fact.Tech explained status as usual.
New unit and normal 6 month maintenance…..no charge….replaced a part under warranty….arrived on time and worked quickly. Friendly staff
Quality work and great customer service
Richard. Elite's representative explained to my husband and myself what would happen during the installation of the new air-conditioning and heating units. The Elite team did everything that Richard had mentioned. They were very efficient and left our place clean.I will definitely recommend Elite Plumbing, Heat and Air conditioning.
Had a great experience .The air conditioning heating tech very knowledgeable.
3rd time using this company every time I’m always impressed by how prompt they are and how nice and pleasant everyone is to work with.Ac stopped working upstairs. Once I trouble shot to the point where I knew it wasn’t the capacitor. Technician Christy came and trouble shot my system fast and was friendly with my family members in the house. More than happy
I have used Elite for years for plumbing, heating and air conditioning for the 20 years I have been in my home. The technician Jesse was professional and courteous. Thank you again.
Very knowledgeable, well spoken
Rigo replaced my garbage disposal within 1 hr - professional and efficient! Happy to refer Elite as my 2 A/C be under Alan F. soon
Everything went well. Richard did a great job and is very personable. Glad my AC system is ready for summer!!
We had a plumbing emergency late at night when the water line behind our fridge wouldn’t turn off and started flooding into our wall. Jose came out quickly and absolutely saved the day.He was very friendly, professional, and easy to work with during a stressful situation. He took the time to explain everything and made sure the issue was handled properly before leaving. We really appreciated how responsive and helpful he was, especially so late at night.Highly recommend Jose if you need someone reliable and knowledgeable for plumbing issues!
Our teck Armando was very informative. He explained everything where we (the senior group) were able to understand. Thank you young man.
Great customer service! They are honest and hard working. Stand by their service. Would definitely recommend.
Today I scheduled a long overdue service. Upon inspection my duct work has been compromised due to age , heat and cold.I have had great experiences with Elite . Would highly recommend them.
I called 6 other companies before Elite and was getting over priced quotes without seeing the work or just rude people who handled the calls. I was VERY pleasantly surprised when a professional answered the phone. They had not only great prices but were great at communicating. Very clear on all the work needed and the process. I will never use another company for my HVAC or plumbing needs.
Very detailed and friendly.
Richard was awesome and extremely helpful. Quick and efficient. Would definitely use again. A+ work.
Great customer service. Very knowledgeable technician
Vince is terrific as well as other teammates. I've been with them for 10+ years and recommend them to everyone. Quick, professional, efficient and take the time to explain everything. There is no such thing as a stupid question to them!
I would have given a 5 star the reason being the gentlemen I dealt with on the phone said I had an appointment between 8 and 10am the next morning. I later received a text message saying my appointment is between 6 and 8 am. I called and spoke to the same gentlemen regarding the mix up and he confirmed that my appointment was 8 to 10am. The next morning the technician called at just before 7am to say he is 15 minutes out. I am disabled whereby I do not sleep well from chronic pain and would never have agreed to that time if the gentlemen was upfront and honest with me. The technician and service was excellent which deserves a 5 star.
My blower motor went out and they said it was $3k to replace and take two weeks for parts to arrive and try to upsell us on a new air conditioner. Got a second opinion from a different company and was able to get the blower motor replaced for $750 the same day.
Estimate to replace unit is ridiculousWe have spent thousands of dollars with you and this is the way you treat us. NO MORE