The guy Nick who came here was excellent very t horough and honest wouldn't mind him every year thank you
Riichard was knowledgeable and professional
I've been with elite for over 10 years now very happy very satisfied bunch of good guys at work for him too
Very knowledgeable and professional
The best service and knowledge
I was recommended Elite Air Conditioning by a family member and I couldn’t be happier with the service. Jay Troilo came down and took a look at both units and gave me a quote in no time. Getting the unit installed was a quick and easy process and am please with the end results. The service was great and overall a pleasant experience.
My rental had a leak under the slab. They reran pipes from outside up above the ceiling to the garage. That was a year ago and then they came out to give us a free maintenance service this year.
Used them for the 2nd time because they were good the first time
Routine AC check. Thorough, informative, on time. Nice folks. Will keep using their services.
Using them for years they have put in my A/C and my water heater always very good. And come over 2 x a year to check everything
I have used Elite for years for plumbing, heating and air conditioning for the 18+ years I have been in my home. The technician Jesse was professional and courteous. Thank you again.
Cesar was very professional and explained everything. I would not hesitate to call this company again. He replaced the water heater.
Have dealt with this company for many years. Most recent was replacing the the water pressure regulator, the piece that wines, groans and whistles when it’s broke. They came that same day since I called early morning. The plumber was professional, thorough and friendly. Very reasonable prices. Previous Service was repair of water heater, fixed without replacing and no upsells, gave helpful advice, also they do seasonal checks on the air/heating system. Excellent Service, very informative, checked all filters, thermostat, thermal and air conditioner units and fuse. Office personnel are pleasant and efficient over the phone. Previously installed new HVAC system.
Our service tech, Jesse, was very polite & professional. He explained everything and preformed his checks quickly.
it went well they were on time and the repair man was very nice everything was good and working fine.
Always great and Fast service.Would highly recommend them
Very professional and resolved the issue and the job got done.
Hvac system check up. Service was excellent and they answered all questions that I asked. Highly recommend them and will certainly use them in the future.
This company is on top of everything. I called in the AM and they were out by 10AM problem fixed. Tech's are very good, I will use them again.
As usual good service. Would not use anyone else
The technician arrived promptly and was able to solve our problem during this visit. His name is Caesar. He was efficient and professional.
Yearly A/C unit maintenance check
We had our 20 year HVAC die on us. Apparently the compressor died and we needed to upgrade entire system because of the refrigerant type (R22). We did get 4 estimates and while a couple were outrageous Elite came in as one of lowest and we really connected with them. The work was scheduled for next day and went smoothly. Our system works great and we are grateful for the quick turnaround.
Great communication and on time service
We have used Elite for plumbing, new water heater, and AC repair and replacement for years. They always have the best prices and have better quality than anyone else we inquire with. Today they replaced an old AC unit that stopped working and the crew was professional, courteous, and maintained a clean work space. I was very impressed and so happy to have great AC!
Christy is a very good HVAC technician. She discovered a leak due to a duct strap failure. She came back out the next day and it was covered by my warranty at no extra charge.
Awesome experience. Elite A/C has and will always be my families choice. Excellent service ,Richard is highly skilled and motivated. I highly recommend this company.
I found the service to be very professional, the young man was very knowledgeable and very personable. Highly satisfied customer.
Maintenance of heating and cooling systems done by technicians is excellent.Great customer service from Alex.
Reps always very nice and very helpful
Always professional and never pushy to up sell.
Air conditioner maintenance
As always Elite's tech Vince is fast on A/C inspection and helpful with info on the unit.
Armando was very professional, knowledgeable & polite! Great company!
Fair priced and they do awesome work.
Drained water heater & tried to sell me a better system but I'm still paying off my new AC. Mabey in the future
Great prices and service!!
Jesus came out to do a plumbing inspection. He was professional and friendly. He addressed issues I was having with low water flow out of a couple sink faucets. He had to crawl under the sinks to get to the problem. Everything he had to remove from under the sink he put back and left everything clean and dry just as he found it. During the inspection, he found and fixed a slow drain in my guest bath tub that I forgot about. He then flushed my water heater and recommended services to extend the life of the heater. He answered every question I had with a smile.I purchased a new hvac unit several years ago. Every employee I've encountered have been incredible. I can't say enough good things about Elite. Update a couple years after posting original review: I continue to use Elite. Still, every tech and customer service personnel I’ve spoken to have been very professional, courteous, and just a pleasure to deal with. My AC was making unusual noises and they came out same day. Alex found the problem right away (minor issue) and said he’ll also check the compressor just to make sure it was still functioning properly. All was working well. He didn’t try to sell me something I didn’t need. That’s why I love Elite. They’re honest and priced reasonably. I can’t say enough good things about every person who works for Elite.
Chris was vert made sure that everything was in perfest running order.
Service was fast and efficient, including water heater flush. Both technicians were knowledgeable and friendly.
I have purchased two units from Elite, both are in perfect condition, very pleased with Service and installation.
Richard was kind, and professional !!
Technician checked my A/C. Everything checked out. Technician was on time and polite.
Good an courteous service rep.
Got here quickly and fixed the problem.
Prompt, respectful, and efficient.
Have used them in the past (2 years ago) for condenser coil repair. Today was for maintenance They come promptly and are very knowledgeable. They are licensed, very reliable and willing to explain what/why repairs need to be done. Also have military discount. 👍🏻
Very efficient! Will use them again!
Thank you Elite for bringing Alan to talk about your company and product. Top notch professional who answered all our questions and put us at ease. The whole process was so smooth. The installers came and again showed the professionalism that we would expect from a top notch company. We talked to several installers and Elite could not be beat. They even cleaned our much needed duct work for half the cost. We have 2 systems that were replaced. Again a big thank you to Alan at Elite!!!
Every time I ask for service on my heating and cooling units, I am pleasantly reminded that this company the best? With the best technicians!
Incredible that’s all I can say, very very good techs, very nice a helpful the best I met and seen in Vegas !!! Guys I recommend them so bad. They will get you rolling in no time .. thanks again for your service elite ! I was so pleased thank you.
Great rates for a seasonal pkg
Spring service completed.Very professional
Fair pricing and good quick service. All went as proposed and the crew doing the install (2 new split systems) were hard working and efficient. Overall a good experience.
Jay was excellent explaining how things work with different types of A/C unit very informative, if I decide to replace my air conditioner I definitely call Elite
Friendly, helpful. I’m very pleased
Happy with the a/c tuneup service. Nathan was great. I’m
Nick was very timely, very friendly, efficient.
Elite is a very good company. They always call to confirm appointments and are customer oriented. Alan, our tech, was very personable and thorough. Highly recommend Elite!Alex came today for the winter maintenance. He was very personable and efficient. Thanks for the great service!For our summer checkup Nathan came. He was on time, professional and explained the work he performed. Renewed our maintenance plan for another year!
Alex was nice and professional and he said he would take pictures of the flex line that was on the roof of the AC unit
It all went very smoothly.
You are the BestThank youHorst Bee
I thought the service was honest up front and professional...
Not yet I might use them. Allen was very professional, Pleasant and knowledgeable
Replaced older motor and cleaned unit
Technicians have always been very professional
Just a free courtesy check up on condition of capacitors and amp draw of 2 ac units.On time, Cordial and informative visit.
You have done maintenance checks for years at my house. This last person was very non-professional. I did not get my receipt or my report. He didn’t turn the water off completely either.. I have no confidence this person did the job .
I had Elite service my rental properties AC units last year and they did a pretty good job so I had them service them again this year. The Elite tech told me one of my AC units was leaking Freon and est cost $1,000 to fix it. He only checked the condenser fan current, but did not wash the condenser coils nor did he inspect the fan blower in the attic. And I never received a final inspection report for Elite.This was very surprising as in the past all the AC techs as part of the contract AC service did all of cleaning and inspection listed above. And I always got a final inspection report.So, I got another AC company to inspect the same AC units and they said the Freon pressure was fine. No Leaks! Needless to say I cancelled my contract with Elite and found a more reliable HVAC company. Also, when I mentioned the poor quality of service of their tech they didn't seem to care.Bottom line, no matter how good the HVAC company 'online ratings' are, if they quote you an expensive AC repair- always get a second opinion! I'm starting to believe that its the quality of the tech that happens to service your HVAC units as to the quality of service you receive...
I gave one star for the purpose of making an appointment. Told they would be out between 10 and 12, waited till 4pm no show or call. I have one day off and wasting it waiting on a plumber is absurd. So if you want to give them a try cause they have 5 stars go ahead, thats why I tried them. But after this, I stick with my 1 star experience and take my business elsewhere.
After looking at the system, the tech said bad news. We starteted at a $1200 repair then jumped to 2900 then replace the system at 7600 but mine would run 9600 and the 700 more for warrenty.all in 15 minutes.
They are just trained salesman not actual repairman! I have been a customer of Elite for over 10 years. I bought two AC units from them brand new and I’ve had them maintenance those two units for the last 10 years. I’ve had numerous issues with one of the units, keeps freezing the coils and has had several leaks . They’ve always replaced a part or supposedly fixed it because it was under warranty. Never once did they mention in the 10 years that it could be leaking in the walls until now, that it’s out of warranty. The owner actually called me and said they would stand behind their work unless it was in the walls which in less than 30 minutes of ”investigation“ they of course said it’s in the walls. Have not heard from them since they just left my A/C dismantled and have not contacted me with a quote or paperwork or anything. They are just after your money not really trying to fix anything just bandaid it to get through the summer then try to get more money out of you. I would find another company to use Elite will not actually fix anything you will keep having the same problems with them.
tech walked in I showed him the leak I had in the slab which I had cut out the concrete for access within 5 seconds said he can't do the repair and motioned with his hand a 5 foot circle of concrete he wanted removed so he could make the repair I said he could leave so upon his exit he felt it necessary to slam my security door hard enough to get it jambed , So i Went to HD bought what was needed and made the repairs myself took a total of 1-1/2 hours including the trip to HD. The teck they sent is afraid of a little hard work and challenge . stay clear is my only recommendation.
Technician was on time he was able to fix the timing belt on my Honda. The toilet was clogged so he went to town on it. Overall great service. I just wish he had fixed my ac as well. I do want to add that he came in without knocking and caught me with me knickers down. Boy was that embarrassing!