Service Call 9/14/2026: I noticed water today leaking from my almost new (May 2026) AC unit. Since my system is under warranty I called Elite and they were able to send out technicians this afternoon which I very much appreciated. Jairo and Alan arrived ahead of schedule and quickly diagnosed the problem as a blocked condensation drain on the outside of my house. It took them some time to locate the drain which was covered over (buried) with rocks and was adjacent to the drain for the hot water heater. They were able to unblock the drain and noted all AC units require a way for water to drain. What surprised me is that this issue was NOT addressed when my new unit was recently installed nor during semi annual checks by Elite on my system or when a tech came out after the AC installation when there was an issue with the thermostat. It seems to me ensuring the condensation drain is able to drain should be part of any/all AC or hot water heater system maintenance being done. Luckily I noticed the leak quickly and Elite got here the same day before any damage was done to my system.I appreciated that Jairo took the time to explain what I need to do to keep the area unblocked (dig a deeper hole and line it with bricks). He also ensured the switch was dry and made some other tweaks to the wiring in my unit.Previous Reviews from 2025:Addendum: Elite came today to do routine maintenance on my A/C unit. The tech, Richard M, arrived on time, and performed a comprehensive system check and cleaned the condenser. He recommended I get a mesh cover to prevent pine needles and leaves from entering the A/C unit. I was pleased with the service, and decided to join Elite’s yearly maintenance program, which includes an A/C and heating inspection and plumbing/hot water heater flush.Earlier post from Feb 2025: This is my first experience with Elite. I decided to have them inspect my furnace after hearing positive things about their company from friends and neighbors. My tech Cristi arrived on time and did a thorough inspection of my unit. I was impressed with her knowledge and professionalism. It was an overall good experience. I was told I have no current issues with my furnace. I will use Elite again in the spring to check my AC unit.
Great customer service. Very knowledgeable technician
no complaints. Great customer service always!
Yet again another great repair and cheaper than I expected 🙏🏼 do not skip out on great service
Great mini split. Thank you.
I appreciate the Gold plan that gives me 2 HVAC preventative maintenance and 1 plumbing maintenance visits in addition to a discount and priority service for anything else that arises.Follow up: I was changing my air filter and felt that it was wet. I never experienced this before and noticed some standing water that seemed odd. I called Elite and got a same day appointment. Jesse politely explained that it was normal and removed a panel to make sure everything else was normal, too. I renewed my membership which was due and he waived the service fee. He was also great with my dog :)I always recommend Elite.
Jacob was our sales person and installed. He was very professional, knowledgeable and flexible to our need. Jacob did an amazing job installing out hot water heater, explaining everything along the way. Very happy we hired Elite so will you !!!!
Jesus M. has been a wonderful plumber for us. We liked him the first time he visited our home and called him again today for another issue we had. Always has good energy and gets the job done!
Jesse was my salesman. Did a great job giving me quotes explaining every available option. Very professional.
Technician was prompt and nice and fixed the problem
Great service, great prices and very professional. I had a leaking water heater, Alan got Rico out the next morning and was done very quickly, nice Hot water! Thank you Elite
Fast, friendly, and efficient service. Highly recommend.
Great , service . Fast and very reliable
Had an experienced installer (Richard) provide an estimate and options for a 2-system HVAC replacement at a date TBD. Richard was thorough and patient with explaining the details and choices. There was no pressure, and Richard's friendly, honest approach was clear and refreshing. Pricing is competitive too. Still doing my homework and diligence, but Elite currently at the top of my list.
Leo was amazing! He arrived on time and was very professional and friendly. If you need any plumbing work done Leo is the man! Thank you so very much.
Armando from Elite came by to do maintenance on my A/C. Top notch service as always. On time and professional, thanks.
Elite AC is great, I’ve been using them for years. The guy that comes is really good at his job. Great company
Vince Dizon has been my go to tech ever since ELITE installed my dad's AC units back in 2022. He's very professional and knowledgeable as well personable . The only one I’d trust to maintain the AC and heating.
This is my second time using Elite. After they replaced my Ac blower motor. I signed up for their gold service. For year round maintenance. Jacob came by checked my drains and flushed my water heater. Very nice young man. Very polite and kind. Especially with my dog. Service was fast and easy. Gave solid recommendations.
Appt was within 2 hours, tech Alex was quick and courteous. Thank you Alex for saving our night!
Richard was very professional and did an exceptional job at explaining everything step by step. Also gave me some important information on purchasing options for new unit. Highly recommend them and our available on weekends with no additional charge.
Very customer focused, no nonsense - what you see, and what they say is what you get - no slick salesmanship. They are professional and don’t cut corners but they are eagle-eyed about possible ways to save the customer money - they’ve never tried to upsell me..
Tech Armando was fabulous! Knowledgeable and explained everything very well
Excellent service starting with the scheduling all the way through the service. Jacob was an amazing technician.
Jacob was great, fast and prfessional, he installed 2 toilets for us 2 months ago and today the kitchen faucet. I will request him every time!
I've been an Elite Customer for years, and I recently had some deck and pool renovation/repair work done. The slot drains in our deck were clogged with years of debris and needed to be cleaned out before our contractor could finish the work. I didn't know who else to call, so I called Elite. Jacob came out this morning, coordinated the timing with our contractor, cleaned out the drains, and was done in less than an hour. Thank you Elite, and thank you Jacob for coming to the rescue on short notice!
We had a leak coming from our guest bathroom. Jacob came by quickly and fixed our issue and explained all the issues that were causing the leak.
AC stopped cooling during a hot August day. Elite technician Christie was at my house within hours, diagnosed and fixed the issue (covered by warranty). Thank you!
Have hired them multiple times. They respond immediately, show up on time & complete the job professionally. This time they did an assessment of the HVAC system for home sale.
Sunday evening call. Immediate response. Service technician on site in 30 minutes. Gave full account.of problem. Repaired snd running within 2 hours. Reasonable price. Up front and honest. 10 out of 10.
So very pleased he was so professional
Jacob eas fantastic! Very personable. Extremely knowledgeable, and Transparent for me. I would say he did leak detection and pre-pipe repair/installation.
Richard was awesome, he talked me thru options: and was able to schedule things right away, and was very honest about costs, and explained why and what was needed.
Gave me all the info and expertise I needed. Showed up on time and fast from the first call.
Anthony was on time and listened well to my explanation of the problem. He recommended a solution that was cost effective and made good suggestions. This is the reason I use Elite for all HVAC and water heater issues!
Efficient service for air conditioning and furnace replacement. Employees were friendly, professional, mindful of my property and completed the job to our satisfaction.
Very professional, they get the job done
I was given a $1600 repair estimate by a different plumbing company (not Elite) and made to wait several days while they had parts delivered…all while my shower head leaked constantly. They also told me I needed a new water softener and tried to sell me a $6,000 one. They ALSO said they’d need to open a wall to do the repair.My realtor suggested I get a second opinion and recommended Elite plumbing to me. The plumber, Jesus, was able to complete the repair without opening a wall, did it the following day, tested my water softener and said it was fine, but needed salt added (which he kindly did for me after I bought more salt), all for under $500. I HIGHLY recommend this company, as they saved me from falling for the gouging of another predatory plumbing company.
Super fast service and very knowledgeable and helpful technicians. Great experience.
Armando handled the entire transaction professionally and pleasantly. He explained what was happening step by step. He knew exactly what was wrong with my air conditioner and fixed it. He's a wonderful technician and I highly recommend Elite!
My technician was a guy name Alex Lopez. He immediately wore the elastic paper booties over his shoes when entering the house which I appreciated. He inspected the house filter. He was very informative and let me know what he was doing, andwhat he checks for on the outside unit. He was very nice , friendly and informative. Thank you.
Jacob was timely ,courteous and efficient and did a good job.