Kept me informed, I was texted b4 tech came, tech answered all my questions and gave great info about my unit.
We had two separate servicemen show up at different times they were professional quick. Everything went down as it should’ve.
Yearly service on the air conditioning always on time and do great work
Service was friendly, quick, and efficient. Overall I was very satisfied with the service.
A/C technician, Jesse, was early for the appointment and explained everything so that I could understand what he was doing. Very professional. Highly recommend. Scheduled additional work because I believe they will continue to provide outstanding service.Update Jan 2020: Had one of my Free service calls preformed by Vince today. Very professional...told me what, how and why he was doing the service . Answered the couple of questions I had with no hesitation. Very happy with this company!!!Update October 2022: Had Christy come out to do my fall service and she was terrific. Very pleasant and through her her PM for winter service. Very pleased with this Company.Update April 2026: continued great service. Jairo Galvan took his time to check my systems and documented everything. Glad I chose Elite!!
Elite always does their job thoroughly. Highly recommend them. Very knowledgeable and experienced. No issues at all with them each year. Had the AC Unit maintenance today and I am very pleased.
Jesse was prompt and took care of all maintenance. He was also friendly and willing to answer all my questions. Great employee and technician.
Jesse with Elite completed an air conditioning check up and found a few things that needed to be replaced. He took time to explain what and why replacements were necessary. Jesse was very professional and friendly
I never had any complaints with this company, their company name ELITE, really stands for the Professionalism that they demonstrate in the work that they do, in keeping you, out of trouble and the feelings of Relief, with a Job Done Right The First Time.I've had ELITE Heating & Air Conditioning for 14 years, with them installing my Trainee AC and Heater Unit into my home in 2010 and they come to check out my system twice a year (spring & fall) for only $100.THANK YOU ELITE!!!
Very thorough and nice. He cleaned the coils / not mentioned previously. Well worth it.
Timely, well done service.
I would highly recommend this company.They were very efficient and got the job done in a timely manner.Very fair pricing for equipment and labor, and followed up with everything they stated in our agreement.
Have used Elite for a number of years. They installed my heat pump a number of years and with my maintenance agreement, twice a year they check everything out and I am totally satisfied. Today their technician Jairo Galvan checked out my unit (inside and out ) and he was exceptionally thorough. He is an asset to the company.
Elite has always been very informative with the technician arrival. Excellent service. Alan was exceptional by suggesting preventative information.
Great service. arrived early. Provided me with information about the thermostat.
Excellent service to make sure my system works without any future problems. I have relied on honest service at reasonable prices for 18 years now.
Very professional and great job
Jesse is friendly and very knowledgeable technician.
On time, profesional, friendly
Elite is a great company with fantastic service. I had Armando come to my house and he was able to immediately figure out the problem and fix it. Great job!!
I appreciate the Gold plan that gives me 2 HVAC preventative maintenance and 1 plumbing maintenance visits in addition to a discount and priority service for anything else that arises.
Elite responded quickly and had a technician out to the house inside of an hour. Shann was knowledgeable, answered all of our questions, and quickly replaced our old water heater with a brand new unit. Thank you!
Absolute the best HVAC service I’ve had in over 11years here in Henderson. Armando the tech has an encyclopedic knowledge of these systems and was teaching me as he worked. He did not try to sell me components I didn’t need. The price for maintenance was very reasonable. I’m thankful that this local company and the tech I asked for was strongly recommended by a neighbor.
Excellent and honest service. Cristy is usually my technician and she is great. She knows both of my HVAC units well.
Update:Had the gold summer service done by Nathan. Excellent & knowledgeable service!Update:Decided to replace one of our AC / furnace units. Got quotes from a few HVAC companies and decided on Elite, partially because Richard was so helpful before.Great company and employees!AC went out on 4th of July - Richard was at my house within 30 minutes, explained the options without any pressure, repaired the unit, and was gone in an hour. Very professional.Highly recommended 👌
Excellent service as always. Very helpful and knowledgeable serviceman.
Leo, the plumber, did a great job today repairing the pipe damage and explaining the issues with our water pipes. Thank you so very much for your expert help.
Easy to schedule and good technicians
I was having my furnace checked out. Armando came during the time frame and explained everything to me. I was very happy with the service.
On time. Good-natured. Reasonably priced for bi-annual air-conditioning/furnace check-ups.
Nathan was on time, knowledgeable, answered all questions.
The technician Alex Lopez performed Summer Maintenance on my AC. He paid attention to detail and saw that it had mold on it. The previous technician only said it was dirty. With him paying attention to detail and being knowledgeable he was able to protect my health as well as my family's. Highly recommend this company to anyone that need their services.
Gave all the recommendations and cautions about putting off repairs or not getting a new unit. Gave us the info but wasn’t pressuring me which turns into a no. Anyhow, he arrived on time, serviced the units, gave recommendations, and was friendly and courteous. Elite installed a new unit 2 years ago for us and have treated us well. Same result today.
Leo was so great. He did a great job and was very professional.
Very professional and efficient.
Shann was really good, didn’t want to hear about my problems. I really want to see what I’m getting for my payment today, so I can file it. Couldn’t fix my problem- think it’s the value for irrigation. Thanks Chris
The new guy Stone was very good very thorough great personality hope I get them next time
I purchased an air and heating system three years ago and Elite has service the unit several times. Recently, a different company completed a summer tune-up. This company noted several errors with the initial installation. I send the list of many concerns to Elite for discussion and left two messages. But after three weeks management has not responded to my questions.